Pk louk FAQ – Simple Answers to All Your Questions

pk loukHow to view your betting history and transaction records on -:

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  Log in and click the profile icon in the top right corner.
• 2
  "My Account" Go to the menu. You'll find two separate tabs — "Betting History" and "Transaction history"।
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  Betting Historyshows the date, match, odds, stake, and result for every bet you've placed.
• 4
  Transaction HistoryYou'll find a full history of deposits, withdrawals, and bonus credits in the
• 5
  Use the date filter to view records from the last 7, 30, or 90 days separately. You can also download them as a CSV.

If you think a record is missing or you have a disputed transaction, contact us on live chat right away.

pk loukStep-by-step cricket betting guide:

• 1
  In your account Log In and make sure your balance has sufficient funds.
• 2
  From the top menu Sports Click on it, then "Cricket" Select one.
• 3
  A list of today's and upcoming matches will be displayed. Match odds You can also view live odds on the page.
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  Click on a match to open its betting markets — you'll find options like match winner, toss, top batter, over/under runs, first wicket, and more.
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  Click on the odds you want to bet on — the bet slip will open on the right.
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  Enter your stake on the bet slip (minimum ৳10). Your potential winnings will be calculated automatically.
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  "Confirm Bet" button. Once your bet is submitted, you'll receive a confirmation message.

Tip: To bet on a live match Sports events Go to the Live section on the page — in-play odds update in real time.

pk loukOn -, live scores and match broadcasts are available in two places:

• 1
  Live Scoreboard: Sports events Go to the page and click the "Live" tab. You'll see real-time scores, overs, runs, and wickets updating continuously for all ongoing matches.
• 2
  In-play live stream: Live video streaming is available for selected matches. If you see a "Live Watch" button on the match page, click it to start watching. A minimum balance of ৳50 is required to access the stream.
• 3
  Match Odds Page: Match odds The page shows live odds alongside brief score updates.
• 4
  Push Notifications: Enable notifications on the mobile app to get instant updates on goals, wickets, or points as they happen.

Not all matches have live streaming — it depends on broadcasting rights. However, live scores and real-time odds are available for every match.

No worries – pk loukRecovering your password on - is straightforward:

• 1
  Log In page and click the link below the password field "Forgot password?" Click the link.
• 2
  Registered Email address or Mobile Number and click the "Send Reset Link" button.
• 3
  A password reset link will be sent to your email (usually within 2–5 minutes; check your spam folder too). If you registered with a mobile number, you'll receive an OTP instead.
• 4
  Click the link to set a new password. Your password should be at least 8 characters long — a mix of letters and numbers is recommended.
• 5
  Log in with your new password and enable 2FA for added security.

In special cases: If you no longer have access to either your email or mobile number, contact us directly via support chat. Account recovery is possible through KYC verification.

pk louk– by default on Decimal format– odds are displayed in the format that's easiest to understand.

Decimal odds calculation:
Potential payout = Stake × Odds
Example: You bet ৳100 at odds of 2.5 → if you win, you receive ৳100 × 2.5 = ৳250 (This includes your original ৳100 stake, so your profit is ৳150).

• 💡
  1.xx (e.g. 1.20) – Heavy favourite; returns are low even if you win.
• 💡
  2.xx (e.g. 2.00) – Evens; your stake doubles if you win.
• 💡
  3.xx+ – The underdog, higher risk but bigger returns if they win.

As you enter your stake in the bet slip, the potential payout is calculated automatically — no need to work it out yourself. Match odds You can view odds for multiple matches all at once on the page.

pk loukThere are two ways to update your profile on — yourself or with help from support:

• 1
  Log in → Profile icon → "My Profile" or "Account Settings"Go to
• 2
  You can edit your display name, date of birth, and address yourself.
• 3
  Change mobile number: An OTP will be sent to your current number. Once verified, you can add the new number. If you no longer have access to your old number, please contact support.
• 4
  Change email: A verification link will be sent to your new email address. The change will be confirmed once you click the link.
• 5
  Legal Name: Once KYC verification is complete, your legal name cannot be changed. For exceptional cases, you'll need to submit supporting documents to our support team.

Important: When updating sensitive account information pk louk A confirmation message is sent to your email or phone. If you receive one without requesting it, contact support immediately.